the story magic academy
✦ 1x payment
HOW ENROLLMENT WORKS
first, complete your payment here.
make sure to use an email address you can access, as that's where your welcome email will go
next, head to your email inbox and find your Welcome Email
use the link inside to create your Course Login.
then you're all set!
KEY INFO
+ i'm trying to pay and enroll but my payment won't go through?
no worries! just head to the enrollment troubleshooting guide here.
+ what if one of my payments fails?
if a payment fails, you’ll receive an email notification with a link to update your billing information. the charge is attempted again after five days, and then for a final time five days after that. if the payment fails for a third time, your enrollment is cancelled and you lose access to the course.
if a payment fails due to technical issues: If this happens, get in touch with me and we can fix it.
if a payment fails because you cancelled the direct debit: If the payment fails because you cancelled your direct debit after the 30 day refund period, any previous payments will not be refunded and you will lose your enrollment and access to all materials.
+ what if my financial circumstances change and i can't complete my payment plan?
please get in touch with me (rachael@rachaelstephen.com) if you are worried, in good faith, about completing your payment plan. in certain instances I will be able to cancel some payments for you, while keeping you enrolled in the course.
+ what if i want to withdraw from the course or get a refund?
if you're unhappy for any reason, you can withdraw from the course and we'll give you a full refund up to 30 days from the date of purchase. just contact rachael@rachaelstephen.com within 30 days of purchase to request your withdrawal and refund.
After the 30 day refund period expires, refunds will only be issued if the product can be shown to be faulty or mis-sold (not as advertised). request a refund on the basis of faultiness or mis-selling by contacting rachael@rachaelstephen.com.
the above applies on all payment plans.
+ i've paid the first installment (or in full) but i don't have access to the course yet?
you need to create your Course Login to access the course. please refer to the "how to enroll" guide above.
+ i've got another question i can't find the answer to
no worries! please email us at rachael@rachaelstephen.com and we'll reply as soon as possible. during enrollment week we aim to reply within 24hrs.
let’s go!
1x payment $997